Contact Us 844-694-8553

 4800 W. 34th. St. #D-3 Houston, Texas 77092

43 E. Industrial Loop #3 Midland, Texas 79701

  Keeping America Clean

Return Policy

Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Refund/Return Policy

Within 10 days of receipt you may return for a full credit to your credit card any product, with the exception of special order items, purchased from tciwashsystems.com as long as it is in original condition, complete, undamaged in any way and in its original unopened inner packaging.  You will be credited for the price of the product plus sales tax if applicable.  You will not be credited for the original shipping cost or the return shipping cost unless the return is due to our error or is defective in which case we will arrange for the return shipment or reimburse you the return shipping cost.  Defective products will be repaired or replaced at our or the manufacturers discretion.

 

Contact us via email or phone for return instructions (see "About Us" for contact info).

 

We can not be responsible for any returns made without an RMA being issued or without our shipping instructions.

 

Defective product returns after the 30 day period defined above are subject to the return/replacement polices of the appropriate manufacturer and are not the responsibility of tciwashsystems.com

 

Special order items are those items noted as such in the product description tab.  Such items are not returnable under the above policy.

Damaged Products
Damage to the shipping container must be reported to the carrier at the time of receipt of the product.  After inspecting the product if you find there is damage to the product itself notify us via email along with pictures of the damage to the container and the product.
Manufacturers and distributors require that concealed damage be reported within 24 hours of receipt of the product so it is imperative you open and inspect the product upon receipt.  Concealed damage claims after that time frame will be rejected by the manufacturer and/or distributor.
Concealed damage should be reported to tciwashsystems.com via email along with pictures of the shipping container and the product.
 

Warranty

Products sold by tciwashsystems.com are subject only by the applicable manufacturers' warranties and conditions, if any.  All warranty claims are subject to submission to the manufacturer for inspection and approval is subject to the manufacturer's discretion.  tciwashsystems.com  provides no product warranties and to the fullest extent permissible pursuant to applicable law, tciwashsystems.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.  Contact us via email or phone for warranty assistance (see "Contact Us" for contact info).

Free Shipping

Free Shipping when applicable is only for orders within the Continental United States.  Orders for Alaska,Hawaii and United States Possessions serviced by USPS can be shipped USPS Parcel Post at the customers expense.

 

The method of shipment for qualified Free Shipping orders is at the discretion of the tciwashsystems.com


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of tciwashsystems.com  The collective work includes works that are licensed to tciwashsystems.com. Copyright 2016, tciwashsystems.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with tciwashsystems.com or purchasing tciwashsystems.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with tciwashsystems.com or to purchase tciwashsystems.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by tciwashsystems.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of tciwashsystems.com used in the site are trademarks or registered trademarks of tciwashsystems.com.

Limitation of Liability
tciwashsystems.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if tciwashsystems.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a tciwashsystems.com product is mistakenly listed at an incorrect price, tciwashsystems.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. tciwashsystems.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, tciwashsystems.com shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by tciwashsystems.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
 tciwashsystems.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to tciwashsystems.com

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Texas, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of tciwashsystems.com products) shall be in the state or federal courts located in Harris County, Texas. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of tciwashsystems.com products) must be commenced within one (1) year after the claim or cause of action arises.  tciwashsystems.com failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. tciwashsystems.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a tciwashsystems.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
tciwashsystems.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, tciwashsystems.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, tciwashsystems.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable tciwashsystems.com in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless tciwashsystems.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, tciwashsystems.com may link to sites operated by third parties. However, even if the third party is affiliated with tciwashsystems.com , tciwashsystems.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of tciwashsystems.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, tciwashsystems.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).