Within 10 days of receipt you may return for a full credit to your credit card any product, with the exception of special order items, purchased from tciwashsystems.com as long as it is in original condition, complete, undamaged in any way and in its original unopened inner packaging. You will be credited for the price of the product plus sales tax if applicable. You will not be credited for the original shipping cost or the return shipping cost unless the return is due to our error or is defective in which case we will arrange for the return shipment or reimburse you the return shipping cost. Defective products will be repaired or replaced at our or the manufacturers discretion.
Contact us via email or phone for return instructions (see "About Us" for contact info).
We can not be responsible for any returns made without an RMA being issued or without our shipping instructions.
Defective product returns after the 30 day period defined above are subject to the return/replacement polices of the appropriate manufacturer and are not the responsibility of tciwashsystems.com
Special order items are those items noted as such in the product description tab. Such items are not returnable under the above policy.
Manufacturers and distributors require that concealed damage be reported within 24 hours of receipt of the product so it is imperative you open and inspect the product upon receipt. Concealed damage claims after that time frame will be rejected by the manufacturer and/or distributor.
Concealed damage should be reported to tciwashsystems.com via email along with pictures of the shipping container and the product.
WarrantyProducts sold by tciwashsystems.com are subject only by the applicable manufacturers' warranties and conditions, if any. All warranty claims are subject to submission to the manufacturer for inspection and approval is subject to the manufacturer's discretion. tciwashsystems.com provides no product warranties and to the fullest extent permissible pursuant to applicable law, tciwashsystems.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Contact us via email or phone for warranty assistance (see "Contact Us" for contact info).
Free Shipping when applicable is only for orders within the Continental United States. Orders for Alaska,Hawaii and United States Possessions serviced by USPS can be shipped USPS Parcel Post at the customers expense.
The method of shipment for qualified Free Shipping orders is at the discretion of the tciwashsystems.com
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Limitation of Liability
tciwashsystems.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if tciwashsystems.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
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Use of Site
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